This is a test
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        What's this?

        We're currently focusing on making usability improvements for iResource, so that you can get things done quicker and it'll be a much more enjoyable experience. To do that we need to find out which bits you like and which bits you don't.

        Thank you for letting us know your thoughts.

        Thank you, we're glad you like this page, we've let the developers know so they can try to make the others just as good.

        Can you tell us more?

        Thank you for letting us know this page needs some work. Could you please let us know a bit about the problem below? We read every comment, and every comment helps us to improve iResource. We'll do everything we can to improve iResource with the resources available.

        Right now iResource can be used on a tablet but it's not a great experience. We're looking into ways to make it better, but by telling us about your problems with this you can help steer us in the right direction.
        We're a small team, meaning that we have to target resources. Our priority going forward is to make iResource work on modern browsers and mobile devices. Sadly, to achieve this it will not be possible to support Internet Explorer 6, 7 and 8, which are all very old and break a lot of things which are essential to a good user experience for all the other browsers, as well as being a huge security risk. It's not a decision taken lightly, but we cannot support these older browsers.

        Contact Support

        While we do our best to keep things simple so that you can just use iResource without any help, sometimes something doesn't quite make sense or doesn't work as you might expect it to. If that happens please feel free to use this form.

        Note that Help and FAQs are available which may answer many of your questions, but if they don't, then fire away.

        Note that the more information you provide about your problem the more quickly we'll be able to help. Also, please ensure you provide accurate contact details.

        Press Ctrl+Space to open this menu.

        Help & FAQs

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          What's A Url?

          What's A URL and how do I use it?

          The screenshot above shows the URL bar highlighted (typically where the http://www.google.com and similar addresses are entered). One should enter addresses here to be sure to get the page you want. Entering the URL into a google search may take you to the wrong page (in the worst case it could be a fake page designed to steal your account details).

          A URL is the address of a web page, in the same way that a postal address is the address of a person. If you get the address wrong you won't find the page, just as with a postal address, getting it wrong will mean your letter is not delivered. URLs look like this:


          http means a normal page, https means it's a secure page, for entering things like bank details.
          Some pages start www, some don't. If you're trying to visit a page and it doesn't work, sometimes adding or removing the www can help.
          The main bit of the domain, typically the name of the company or service you are visiting/using.
          .com typically means a site used globally or US-based, while .co.uk means a British company, .org means a charity, etc.
          The last bit is the name of a file on the computer (called a server) which is sending you the page.

          Be careful to ensure that you are going to the correct address, paying extra attention to the www.google.com bit.


          Going To The Wrong URL Can Compromise Your Account

          A hacker might set up iressource.com (note the extra s) to trap people who type the URL in incorrectly. They might create what looks like a perfect replica of iResource. If you go there and enter your username and password, the hacker has your password. We go to great lengths to ensure that your data is secure, including ensuring that passwords are encrypted, salted and hashed (so that even we don't know your password), but if you give it away then all that work won't mean a thing. Be careful.


          Beware URLs with @ signs in them

          If someone sends you a url like http://google.com@fakesite.com you're not going to Google, you're going to fakesite.com. Beware.

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