/iresource/
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        November
        Nov
        2016
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        What's this?

        We're currently focusing on making usability improvements for iResource, so that you can get things done quicker and it'll be a much more enjoyable experience. To do that we need to find out which bits you like and which bits you don't.

        Thank you for letting us know your thoughts.

        Thank you, we're glad you like this page, we've let the developers know so they can try to make the others just as good.

        Can you tell us more?

        Thank you for letting us know this page needs some work. Could you please let us know a bit about the problem below? We read every comment, and every comment helps us to improve iResource. We'll do everything we can to improve iResource with the resources available.

        Right now iResource can be used on a tablet but it's not a great experience. We're looking into ways to make it better, but by telling us about your problems with this you can help steer us in the right direction.
        We're a small team, meaning that we have to target resources. Our priority going forward is to make iResource work on modern browsers and mobile devices. Sadly, to achieve this it will not be possible to support Internet Explorer 6, 7 and 8, which are all very old and break a lot of things which are essential to a good user experience for all the other browsers, as well as being a huge security risk. It's not a decision taken lightly, but we cannot support these older browsers.

        Contact Support

        While we do our best to keep things simple so that you can just use iResource without any help, sometimes something doesn't quite make sense or doesn't work as you might expect it to. If that happens please feel free to use this form.

        Note that Help and FAQs are available which may answer many of your questions, but if they don't, then fire away.

        Note that the more information you provide about your problem the more quickly we'll be able to help. Also, please ensure you provide accurate contact details.

        Press Ctrl+Space to open this menu.
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        Help & FAQs

        You are using a very old version of Internet Explorer

        The site does not support IE7 and 8, because they're very old (IE7 came out in 2006, and IE8 came out in 2009) and doesn't support modern internet standards.

        Microsoft are no longer supporting IE7/8 and any versions of Windows that run them (click for more info) which means that you will not receive the security updates needed to keep your system safe. We strongly advise upgrading to a newer browser that better supports modern standards.

        We recommend using Chrome or Firefox. Both will make the internet much more pleasant to use, because they are fast enough to support modern web applications.

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          Can't Log In?

          1. If you have forgotten your username:

          Visit https://iresource.com/iresource/ForgottenUsername.pdo and fill in the form provided.

           

          If you have forgotten your password:

          Visit https://iresource.com/iresource/ForgottenPassword.pdo and fill in the form provided. After a couple of minutes you'll get an email (check your spam folder if you don't) with a link in it. Click the link to reset your password. The link we email to you will work for 3 days and will only work once. If you use the forgotten password service again, the old link will stop working.

           

          Forgotten username/password options not working? Still otherwise struggling to log in?

          If you get the message "No user accounts were found matching the specified email address. Please check and try again or contact your administrator for further assistance" you may want to check:

          1. Are you using the same email address you used to sign up?
          2. Is this the same URL (What's A Url?) you usually use? There are a few similar web addresses going to different versions of the iResource service, you might be on the wrong one. Check your original sign up email if you're not sure.
          3. If you have multiple accounts, check you're using the correct password with the correct account on the correct URL.

           

          Password Rules

          Your password will need to be a secure password. We don't allow repetition or sequences (so '123456' isn't allowed, and nor is 'aaaaaa'), we don't allow commonly used passwords (so no 'password' or anything too similar to it) and passwords should be a mix of letters and numbers. Finally, if you can't think of a good one, you can use the generate button. We'll create one for you, you should keep it somewhere safe. There are many capable password managers out there, though we don't recommend using anything web-based for the task.

          Logging In What's A Url?